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| Solution # |
K08115153 |
| Title |
Unable to add a Wireless Location Appliance(WLA) to a Wireless Control system(WCS) |
| Core Issue |
Wireless Control System (WCS) will not recognize Wireless Location Appliance (WLA) if the Wireless Location Appliance is configured incorrectly. |
| Resolution |
In order to solve this issue:
- Verify that the location appliance is powered on (the power light stays on and does not flash).
- Make sure the WCS server can ping the location appliance.
- In the command line of the location appliance, ensure that the server process is running.
- When configuring WCS to communicate with the location appliance, the username, password, and port number should remain unaltered and in the default state.
- Make sure Time settings on both WCS and Location Appliance are synchronized.
- In WCS HTTPS should be disabled until the Location Appliance is added and the software level can be checked and upgraded as needed.
Note: Upgrade the Location Server to the latest version , 2.0.42.0 once the Location Server joins the
For more information, refer following URL.
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| Problem Type |
Device cannot associate |
| Products |
Wireless Location Appliance
Wireless Control System
Wireless Network Management |
| Direct URL |
http://www.ciscotaccc.com/wireless/showcase?case=K08115153 |
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